Dailey Chiropractic Wellness Center, INC.
Privacy Policy
Privacy Policy
Effective Date: January 2026
Dailey Chiropractic Wellness Center, INC., doing business as Oneonta Chiropractic ("we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information used for phone calls and SMS/text messaging communications in compliance with A2P (Application-to-Person) messaging requirements.
1. Information We Collect
We may collect the following types of information:
Personal Information
-
Name
-
Phone number (including mobile numbers)
-
Email address
-
Mailing address
-
Date of birth
Health Information
-
Information related to your care, symptoms, treatment history, and services requested, as permitted under applicable healthcare privacy laws (including HIPAA, when applicable).
Communication Data
-
Records of phone calls, voicemails, SMS/text messages, emails, and online form submissions.
Technical Information
-
IP address, browser type, and device information when you visit our website or complete online forms.
2. How We Use Your Information
We use your information to:
-
Provide chiropractic, wellness, and related healthcare services
-
Schedule appointments and send appointment reminders
-
Respond to inquiries and requests
-
Communicate about treatment options, services, and clinic updates
-
Send SMS/text messages and make phone calls related to your care, inquiries, or services
-
Conduct internal operations, billing, and record keeping
-
Comply with legal, regulatory, and insurance requirements
3. SMS and Phone Call Communications (A2P Compliance)
By providing your phone number, you consent to receive phone calls and SMS/text messages from Dailey Chiropractic Wellness Center, INC. DBA Oneonta Chiropractic for purposes including but not limited to:
-
Appointment confirmations and reminders
-
Follow-up messages related to your care
-
Responses to inquiries or form submissions
-
Educational or informational messages about our services
Important SMS Disclosures
-
Consent: SMS consent is obtained verbally, in writing, or electronically (including via website forms or surveys).
-
Message Frequency: Message frequency may vary.
-
Message & Data Rates: Message and data rates may apply.
-
Opt-Out: You may opt out at any time by replying STOP to any text message.
-
Help: For assistance, reply HELP or contact us directly at (205) 625-3488.
-
No Sharing: SMS consent is not shared with third parties or affiliates for marketing purposes.
4. How We Share Information
We do not sell or rent your personal information.
We may share information only as necessary with:
-
Healthcare providers involved in your care
-
Service providers who assist with operations (such as scheduling, messaging platforms, or billing systems) under strict confidentiality agreements
-
Legal or regulatory authorities when required by law
All third-party service providers are required to safeguard your information and use it only for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure.
6. Your Privacy Rights
You have the right to:
-
Request access to your personal information
-
Request corrections to inaccurate information
-
Withdraw consent for communications at any time
-
Request limitations on certain uses or disclosures, where permitted by law
To exercise these rights, please contact us using the information below.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You may adjust your browser settings to disable cookies.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
10. Contact Information
If you have questions about this Privacy Policy or our communication practices, please contact:
Dailey Chiropractic Wellness Center, INC.
DBA Oneonta Chiropractic
Phone: (205) 625-3488
Email: [email protected]
This Privacy Policy is intended to meet A2P 10DLC carrier requirements for SMS and phone communications.
Ā